Installing SMSMSE fails with the error message:
"The Wizard Was Interrupted before Symantec Mail Security for Exchange was completely installed."
The installation rolls back. SMSMSE is not upgraded.
Install log shows the following messages:
smsmse_verbose_install.log shows the following:
-- SAVFMSEInst.dll MSI_Logging -- Number of files need to be copied from folder <extract path>\SMSMSE\Install\x64\.. is 0
-- SAVFMSEInst.dll MSI_Logging -- fnCopyUIRemoteInstallFiles deferred -- FindAndCountFiles found no files ERROR
-- SAVFMSEInst.dll MSI_Logging -- fnCopyUIRemoteInstallFiles -- FAILED
Action ended 15:17:34: InstallFinalize. Return value 3.
There was an issue accessing the required data for the install. Current known causes are: the installer is corrupt, the full path name to the installer is too long, or the file is being run from a remote share. Other causes may be possible.
If there is a name or space in the directory where SMSMSE is being installed from:
Re-download the installation package from https://support.broadcom.com/download-center/download-center.html
Installing from a remote share can work, but sometimes it fails. If the install files are on a remote share, copy them locally and try again.