Apr 19 10:45:52 E
RequestPolicies failed: Unexpected response from URL HTTPS://RBIRK/ALTIRIS/NS/Agent/GetClientPolicies.aspx?xml=<Request configVersion="2"><WrkstaGuid>{7365CDCB-CC35-41C0-A4E3-4D0E9E8F2CCA}</WrkstaGuid></Request>&compress=1&hash=1: The specified resource is not ready. This condition is temporary and will be resolved as soon as the next collection update occurs (Resource: {7365cdcb-cc35-41c0-a4e3-4d0e9e8f2cca}) (-2147213299)
There is a small window of opportunity from when a computer first sends basic inventory and when the collections are updated. During this time, you will receive the message shown below (i.e. The resource is not ready . . . ). However, once the collections have been updated, you will not receive this message again for the specified agent. If at this point you are still not getting policies, you should check that you have actually enabled any policies and that you have applied them to a collection(s) that contains the agent in question.
NS 7 Note: NS 7 has re-named the scheduled tasks mentioned above: - NS.Complete Resource Membership Update
- NS.Delta Resource membership Update
- NS.Policy Filter Update
You can find the options for updating filter membership and policy -> filter associations by:
1) Open the Symantec Management Console
2) Navigate to Settings -> Notification Server -> Resource Membership Update
3) On Complete Update Schedule, click: Run.
This will update the membership for all Filters, Organizational Groups, and Targets
Check in the SMC interface to confirm that these three tasks are scheduled to recur. By default: If you continue to experience difficulties, check the Notification Server logs to confirm that these jobs are running periodically as expected.
Applies To
Notification Server 6.0 and 7.0