How to locate the Symantec Endpoint Protection (SEP) Product code
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How to locate the Symantec Endpoint Protection (SEP) Product code


Article ID: 152193


Updated On:


Endpoint Protection


You may need to locate the Product code in order to run an MSI command to either install or uninstall a component of SEP


The Product code will be a different value for each version of SEP client. Customer's can find the SEP product using one of the ways below.


  1. Open a PowerShell Window as Administrator
  2. run the following command: get-WMIObject -Class Win32_product -Filter 'Name='Symantec Endpoint Protection"
  3. Results will be return similar to the following. The IdentifyingNumber in the output below is the MSI product code for SEP 14.3 RU 5 Windows 64 bit client.

IdentifyingNumber : {C6653FB2-E0B5-4709-9BC8-AB893A03C198}
Name              : Symantec Endpoint Protection
Vendor            : Broadcom
Version           : 14.3.8268.5000
Caption           : Symantec Endpoint Protection


How to locate product guid via the registry:

  1. Start --> run --> regedit
  2. Navigate to Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\
  3. Browse through the Uninstall subkeys in the left-hand pane and check the values in the right-hand pane to find a value for the DisplayName that equals Symantec Endpoint Protection
  4. Find the UninstallString value and copy the data in that key. For example for Symantec Endpoint Protection 14.3 RU 5 the UninstallString is MsiExec.exe /I{C6653FB2-E0B5-4709-9BC8-AB893A03C198}

How to locate product code via the file system:

  1. Navigate to C:\ProgramData\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\Cached Installs
  2. Open the file setup.ini with notepad
  3. The line ProductCode contains the product that can be used to with MSI.  For example, the in the setup.ini file for Symantec Endpoint Protection 14.3 RU 5,you will see ProductCode={C6653FB2-E0B5-4709-9BC8-AB893A03C198}