Error, "An error occurred in Data activity: Unable to retrieve list of Assets from ADAM. No assets were resolved from the directory either due to insufficient permissions or invalid job definition." after running an Entitlement Import Job.

Products

• Control Compliance Suite Windows

Issue/Introduction

 

Error, "An error occurred in Data activity: Unable to retrieve list of Assets from ADAM. No assets were resolved from the directory either due to insufficient permissions or invalid job definition." after running an Entitlement Import Job in Control Compliance Suite (CCS) Reporting & Analytics.

An error occurred in Data activity: Unable to retrieve list of Assets from ADAM. No assets were resolved from the directory either due to insufficient permissions or invalid job definition

Resolution

The most likely cause of this error is the Configuration of a Control Point was not completed on directories marked as control points. After Directories are imported as assets, make sure that Directory Assets are marked as Control Points AND configured as Control points before running an Entitlement Import Job.