How to configure Premium Antispam to facilitate the routing of messages to a user's Junk Mail folder with Exchange 2003

Products

• Mail Security for Microsoft Exchange

Issue/Introduction

Using Exchange 2003 messages classified as suspected spam should be sent to the user's Junk folder.

 

Resolution

The scope of this document is to show how to use Symantec Mail Security to assign an SCL (Spam Confidence Level) value to a message in order for it to be sent to the user's Junk folder. It is not meant to be a complete reference to the content filtering options available within Exchange 2003. For more information regarding content filtering within Exchange 2003 please consult Microsoft resources.

Is it possible to achieve the same result in two different way:
1. With the help of the "Intelligent Message Filtering" in Exchange 2003
2. With the Store Action Threshold (SAT)

Follow these steps:
 

1.  

In order to facilitate moving a message processed by the Premium Antispam feature of Symantec Mail Security to the user's "Junk Mail" (Microsoft Exchange) folder it is necessary to assign (see screenshots below) an SCL to the message that is greater than the organization's configured Junk mail threshold.







Make sure there are no reject, delete or archive actions configured with an SCL value greater than the value chosen for the Junk mail threshold (see screenshot below) in the Intelligent Message Filtering tab of the "Message Delivery Properties" in the "Global Settings" of the "Exchange System Manager" .



If using Outlook Web Access make sure that the filtering of Junk E-mail is enabled within the options.

2.

In Exchange 2003 when antispam detection is enabled, Mail Security stamps messages with a spam confidence level (SCL) value. The Store Action Threshold (SAT) in Microsoft Exchange 2003 works with the SCL value that is stamped on an email message to determine the destination of the message. When the SAT value is not set, Exchange sends all messages with an SCL value to the user's Junk E-mail folder. If the SAT value is set and a message has a SCL value that is higher than the SAT threshold, Exchange sends the message to the user's Junk E-mail folder. If the SCL value is lower than or equal to the SAT value, the message goes into the user's Inbox.


Configuring the Store Action Threshold (SAT) setting
The Store Action Threshold (SAT) in Microsoft Exchange 2003 works with the SCL value that is stamped on an email message to determine the destination of the message. By default, the SAT value is not set. It is necessary to configure the SAT value.
It is possible to change and view the SAT setting from the Windows command prompt.

To change the SAT setting:

1. Open the command prompt window by clicking Start > Programs > Accessories > Command Prompt.
2. At the command prompt, type the following:
   cd <server folder>
   where <server folder> is the path to the server folder. The default location is: \Program Files\Symantec\SMSMSE\6.0\Server
3. Press Enter.
4. At the command prompt, type the following:
   SMSMSESAT <value>
   where <value> is the value to set for the SAT.
5. Press Enter.

To view the current SAT setting

1. Open the command prompt window by clicking Start > Programs > Accessories > Command Prompt.
2. At the command prompt, type the following:
   cd <server folder>
   where <server folder> is the path to the server folder. The default location is: \Program Files\Symantec\SMSMSE\6.0\Server
3. Press Enter.
4. In the Command Prompt window, type the following
   SMSMSESAT
5. Press Enter.
   The current SAT appears.