Fatal error has occurred. Machine will need to be restarted. Group description: the application returned a status of [0x80000001] in the state State_initialized
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Fatal error has occurred. Machine will need to be restarted. Group description: the application returned a status of [0x80000001] in the state State_initialized

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Article ID: 152151

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

The machine will not boot and the error is displayed in the SEE Pre-OS (Symantec Endpoint Encryption Pre-Operating System).


 

The application returned a status of [0x80000001] in the state State_initialized

Resolution

A fix for this issue has been included in version SEE 7.0.5 and above.

The SEE 7.0.5 Recovery CD includes a fix, which can be used on previous versions to resolve the issue.

ftp://ftp.symantec.com/public/english_us_canada/products/symantec_endpoint_encryption/guardian_edge_files/

It is recommended that an upgrade to SEE 7.0.5 or newwer is taken, after resolving this issue.


A special build of the SEE 7.0.4 Recovery CD has also been made available with a fix included.

Please contact Technical Support if you wish to obtain this version.