Symantec Endpoint Protection Manager "Virus Definitions Distribution" shows incorrect date for virus definitions inspite of all clients being update-to-date

Products

• Endpoint Protection

Issue/Introduction

Symantec Endpoint Protection Manager "Virus Definitions Distribution" shows incorrect date for virus definitions inspite of all clients being update-to-date ?

Cause

This issue is caused because of incorrect permission on C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\

Resolution

In order to resolve the issue we need to give "Everyone" FULL permission or at least READ and WRITE permission on C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox folder and Sub folders.


References
https://www-secure.symantec.com/connect/forums/sepm-virus-def-dist-incorrectly-shows-latest-def-2009-12-30-client-running-latest-defs