Indirect Time Entry option is missing even though the resource is allocated to projects and have the rights to enter time.

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Article ID: 15204

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Updated On:

Products

CLARITY PPM FOR ITG CLARITY PPM FEDERAL Clarity PPM SaaS - Application Clarity PPM On Premise

Issue/Introduction

'New Indirect Row' button in timesheets is used for entering indirect time entries by resources.

In Administration  - Timesheet Options, there is a check to disable indirect time entries so make sure the check box is not enabled if the resources are supposed to enter indirect timesheets.

<Please see attached file for image>

Checkbox option.JPG



Why is the 'New Indirect Row' missing in the timesheet page for all users? The users have all the required rights in the system to enter time and is also allocated to projects.

<Please see attached file for image>

button missing.JPG

 

Environment

Release: 451-101-15.1-Clarity-Creator User License
Component:

Resolution

For Indirect Time Entries to be enabled, there should be atleast one charge code in the system which is Open for Time Entry because the description field cannot be left empty while entering indirect time entries. The description field is the list of charge codes in the system which are Open for Time Entry.

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKdUAAW" alt="indirect button.JPG" width="1625" height="189">

Attachments

1558718233521000015204_sktwi1f5rjvs16uvd.jpeg get_app
1558718231511000015204_sktwi1f5rjvs16uvc.jpeg get_app
1558718229407000015204_sktwi1f5rjvs16uvb.jpeg get_app