Not enough storage is available to complete this operation

Products

• IT Management Suite

Issue/Introduction

Not enough storage is available to complete this operation

Sample logs

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Process: w3wp.exe (3004)
Thread ID: 7504
Module: AltirisNativeHelper.dll
Source: GetClientPolicies::Page_Load
Description: Unable to get the client policies for the specified request (Request: <Request configVersion="2" hash="1f460dbc-75e0-468f-d49d-91e2bd848231" compress="1"><WrkstaGuid>cff0b6f4-d0b0-4830-a5fc-130fa3ecf63f</WrkstaGuid></Request>, Exception: System.OutOfMemoryException: Not enough storage is available to complete this operation.

Server stack trace:
   at AEXCOMPRESSLIBLib.AeXCompressorClass.Compress(Int32 lPerfLevel, Object varDataSrc)
   at Altiris.NS.ClientConfigManagement.ClientConfigManager.Compress(String clientConfig)
   at Altiris.NS.ClientConfigManagement.ClientConfigManager.GetCompressedClientConfigFromRequest(String requestXml)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(MethodBase mb, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Altiris.NS.ClientConfigManagement.ClientConfigManager.GetCompressedClientConfigFromRequest(String requestXml)
   at Altiris.Web.NS.Agent.GetClientPolicies.Page_Load(Object sender, EventArgs args))

Cause

The possible causes will be on the resolution's list inability to confirm one or more of those items in the list.

Resolution

Please confirm the list bellow, if you cannot confirm please make necessary changes.

1. Confirmed available HD space on installed drive.
2. Confirmed Anonymous access to the PostEvent.aspx and GetClientPolicy.aspx page. IIS>...>Altiris>NS>Agent>
3. Confirmed Anonymous access to the EvtQueue & EvtQFast folders.
4. Confirmed NS machine had sufficient storage space.
5. Restarted the Altiris Service on server and see if this resolved the issues.
 

Applies To

NS 6+