Unable to deploy any software to the client machines.
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Unable to deploy any software to the client machines.
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Article ID: 151995
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Updated On: 02-24-2025
Products
Software Management SolutionIT Management Suite
Issue/Introduction
While deploying a software package, the following message appears in the SMP Console:
"No licensed computer or targets in licensed computers were assigned".
Environment
Software Management Solution 7.x and 8.x
Cause
There are multiple possible causes:
The Software Management Solution Agent plug-in is not installed on the clients.
It is possible, even though the Software Management Solution Agent appears in the list of agents on the client computer, that it is not installed.
Check to see if the Software Management Solution Agent is listed for the computer in the NS. If not, then check the install and upgrade policies for Software Management.
Check on the target machine if the Software Management Solution Agent Plug-in is listed as installed. For further details how to install the Software Management Solution Agent plug-in please visit the online documentation: Installing or upgrading the Software Management Solution plug-in
To check if licensing is valid, open the Symantec Installation Manager and ensure licensing is still within the correct license counts and not expired.