System.Runtime.InteropServices.COMException (0x8007052E): Logon failure
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System.Runtime.InteropServices.COMException (0x8007052E): Logon failure


Article ID: 151985


Updated On:


IT Management Suite


The following occurs when adding groups or users to a security role in Notification Server.

Unable to export security data from WinNT provider. Inner: System.Runtime.InteropServices.COMException (0x8007052E): Logon failure: unknown user name or bad password at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail) at System.DirectoryServices.DirectoryEntry.Bind() at System.DirectoryServices.DirectoryEntry.get_IsContainer() at System.DirectoryServices.DirectoryEntries.CheckIsContainer() at System.DirectoryServices.DirectoryEntries.get_SchemaFilter() at Altiris.NS.Security.SecurityDirectoryWinNTProvider.ExportDirectoryData(RecordData recordData, String domain, String searchString, Boolean wildCardSearching, Int32 pageSize, TimeSpan timeOut)


This error can be caused by any of the following:

  • Trying to add the users while accessing the Notification Server remotely.
  • The application identify is a local account and does not have browse rights to Active Directory.


Add the users or groups using the Windows interface.

Applies To
Notification Server