You want to modify the Hostname or IP Address of a Symantec Critical System Protection (SCSP) Management Server and/or Database Server.
Symptoms
Conditions
During the installation of the Management Server, the Database Server may have been specified by either its Hostname or IP Address. Similarly, during the installation of the Agent, the Management Server may have been specified by either its Hostname or IP Address. If only the IP Address of the particular SCSP component is being changed and the Hostname remains the same, it is unlikely that any reconfiguration will be necessary so long as the Hostname was specified during installation and that Hostname now resolves to the new IP Address in the Domain Name System (DNS) server.
If you are unsure whether Hostnames or IP Addresses were used during installation, the steps within this document will allow you to verify this.
If the Database Server Hostname or IP Address has changed, inspect the Database Server address on the SCSP Management Server as follows:
If the Management Server Hostname or IP Address has changed, inspect the Management Server host value on each SCSP Agent as follows: