How to obtain the latest Cumulative Hotfix (CHF) for Control Compliance Suite (CCS)

Products

• Control Compliance Suite Databases MS SQL SRVR
• Control Compliance Suite Unix
• Control Compliance Suite Databases Oracle
• Control Compliance Suite Netware
• Control Compliance Suite Exchange
• Control Compliance Suite Windows
• Control Compliance Suite Response Assessment Module

Issue/Introduction

You would like to know how to obtain the latest CHF for CCS 8.5 and above.

Resolution

Follow these steps to download the latest CHF for CCS Data Collection or Reporting & Analytics:

1. Go to http://www.symantec.com/enterprise/support/all_products.jsp.
2. Select the respective "Control Compliance Suite for product name" from the Product List.
3. Click the Downloads link on the right.
4. In the "Select Product Version" pick list at the top, click the down arrow then choose 8.5, 8.6, 9.0, or 10.0.
5. The list of CHFs is displayed for download.
6. Double click the latest CHF for CCS Data Collector or Reporting & Analytics.
7. In the "File Download" dialog box, click SAVE to download the file.

NOTE: For specific information relating to each CHF, refer to the readme file packaged with the download files.