Ghost Console tasks fail without error when being ran from virtual machine.

Products

• Ghost Solution Suite

Issue/Introduction

Symptoms
The Ghost Console is installed on a virtual machine. When running tasks, they fail without error.

Cause

Virtual machines have not been tested for use with the Ghost Console installed in the virtual environment. However imaging from and deploying images to virtual machines is supported in Ghost Solution Suite 2.5 and later. ESX server edition has not been tested and verified through development. The Ghost Console / Client does not support ESX in deploying and imaging an ESX image.

Resolution

On a VMware ESX server, updating the network card to the advanced vmxnet driver has resolved this issue.