A Ghost Client computer boots and attempts to connect to the 3Com Preboot Execution Environment (PXE) Server for imaging. The error "PXE-32: TFTP open time-out" occurs on the client after the client connects to the Dynamic Host Configuration Protocol (DHCP) server.
GSS 3.x
Ensure the TFTP server or service is running, or configure switches to work PXE over a VLAN.
The TFTP server or service is not running:
Open the 3Com PXE server by following the steps below:
The Ghost Client is on a separate VLAN or subnet from the TFTP server:
Open the 3Com PXE server by following the steps below:
This can happen if a switch or router that is not allowing the PXE and TFTP to work correctly. Contact your network administrator to determine how best to set up your environment to support PXE and TFTP standards.
As a test, put the DHCP server, the PXE server, and the Client all on the same VLAN and Subnet. This will confirm the server is working and that it is a network limitation and not the result of an incorrect set-up of the software itself.
Note: Symantec Technical Support for PXE is limited to the use and troubleshooting of Ghost. Support is not offered for configuring or troubleshooting PXE operations outside the functionality of Ghost.