How to add a Centralized Exception for a detection that is not included with Known Security Risk Exceptions in the Centralized Exception Policy.

Products

• Endpoint Protection

Issue/Introduction

You want to add an exception for a detection that you are getting, however you do not see the risk in the Known Security Risk Exceptions when editing the Centralized Exceptions policy.

Symptoms
How to create a custom Centralized exceptions policy from a known risk.

Resolution

Follow the steps below to add a custom Security Risk Exception:

1. Launch the Symantec Endpoint Protection Manager.
2. Create a blank Centralized Exceptions policy.
   1. Under the Policies view, select the Centralized Exceptions option, then click Add a Centralized Exceptions Policy.
   2. Enter a name for the policy and then click OK.
3. Click the Monitors view.
4. Under the Logs tab, change the Log Type to Risk.
5. Click the View Log button to open the Risk Logs page.
6. Select the risk you want to exclude.
7. From the Action drop-down list, select Add Risk to Centralized Exceptions Policy, then click Start.
8. Select the blank policy you created, and click OK.