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Run Command on Client (or Group) -- Cannot stop command

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Article ID: 151622

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Can a SEPM-issued command be retracted or cancelled?

Cause

Steps to cause issue: SEPM > Clients (in blue bar) > Clients (tab at top) > View: [select a group or client] > Tasks: Run Command on Group (or client): [select a command]. These commands, such as scan, reboot, or update content, then runs on each of the selected clients. Successive commands are queued and executed in order.

Resolution

Commands issued from the SEPM are immediately queued for execution on the clients and cannot be cancelled or withdrawn. Use care when issuing commands to ensure that execution is appropriate and acceptable.

As a best practice, test commands on a small group of clients and evaluate behavior before executing commands on a large group of clients.