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"LDAP: error code 4 - Sizelimit Exceeded" occurs when importing Active Directory Organizational Unit with more than 1000 clients

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Article ID: 151607

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Symantec Endpoint Protection Manager installed on Windows 2000 Advanced Server imports only 1000 clients from Organizational Unit with more than 1000 clients.

Cause

This message reflects a limitation in Active Directory on Windows 2000 Server.The default maximum number of entries supported is 1000.

Resolution


There are two workarounds available:
  • Modify the Active Directory server settings to increase the maximum number.
  • Import multiple times. Symantec Endpoint Protection Manager Administrator can import the Organizational Unit multiple times, importing 1000 different clients each time.