WCC Login Error - EEM User Account Password Has Expired

Article Id: 15153
Status: Published
Updated On: 14-02-2018 06:49
Legacy Id: TEC1080203
Products:
CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent
Issue/Introduction:



When attempting to login to WCC, an error appears saying the EEM user account password has expired. How can the password be reset?

<Please see attached file for image>

password expire1.JPG

Environment:

Release: ATSYHA99000-11.4-Workload Automation AE-High Availability Option
Component:

Resolution:

Below the error, there is a link that says "Click to reset your EEM user account password". Click the link and a dialog will pop-up allowing you to reset the password.

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKV7AAO" alt="password expire2.JPG" width="462" height="173">

insert_drive_file 1558718146476000015153_sktwi1f5rjvs16uuf.jpeg
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insert_drive_file 1558718144326000015153_sktwi1f5rjvs16uue.jpeg
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