WCC Login Error - EEM User Account Password Has Expired

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Article ID: 15153

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction



When attempting to login to WCC, an error appears saying the EEM user account password has expired. How can the password be reset?

<Please see attached file for image>

password expire1.JPG

Environment

Release: ATSYHA99000-11.4-Workload Automation AE-High Availability Option
Component:

Resolution

Below the error, there is a link that says "Click to reset your EEM user account password". Click the link and a dialog will pop-up allowing you to reset the password.

<Please see attached file for image>

src="/servlet/servlet.FileDownload?file=0150c000004AKV7AAO" alt="password expire2.JPG" width="462" height="173">

Attachments

1558718146476000015153_sktwi1f5rjvs16uuf.jpeg get_app
1558718144326000015153_sktwi1f5rjvs16uue.jpeg get_app