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Using the Kingston DataTraveler Elite (DTE) Privacy USB flash drive with Symantec Endpoint Encryption (SEE)

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Article ID: 151450

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Updated On:

Products

Endpoint Encryption

Issue/Introduction



Symptoms
In rare cases, the DTE Launcher does not automatically launch upon insertion of the device.


Resolution

If the DTE Launcher does not automatically launch when the device is inserted, you may do one of the following:
  • Use the Safely Remove Devices feature in Windows to eject the drive, then re-insert it.
  • Find the drive letter it has assigned the private partition under "My Computer". It may be labeled as a CD drive. You should be able to browse that drive letter and launch the DTE Launcher manually.