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Running "chkdsk /f" on an Hard drive encrypted with Symantec Endpoint Encryption.

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Article ID: 151437

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

Can "chkdsk /f" be run on an encrypted HDD?

Resolution

For SEE-FD, Windows CHKDSK /F may be used from within Windows and the Access Utility.  

From within the Access utility, CHKDSK /F is supported from within a Windows shell after logging in as a Client Administrator.

CHKDSK /R may be used; however, there is a caveat.   If CHKDSK /R finds and marks bad sectors within the SEE-FD Client Database files then the next boot of SEE-FD may error out and require the customer to run the SEE-FD Recover utility to repair the Client Database.

It is not recommended to use chkdsk with the "/x" switch as this will forcibly unmount the volume which is likely to cause problems with the SEE filter driver.