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Uninstalling Symantec Endpoint Encryption - Full Disk (SEE-FD) from a computer with no registered users

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Article ID: 151423

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

Can SEE-FD be uninstalled from a computer with the software installed but no registered users?

Resolution

To remove SEE-FD from a computer that has no registered users
  1. Push a policy to remotely decrypt the computer.
  2. Remove the SEE-FD Client via Add/Remove Programs. Do NOT restart yet.
  3. Remove the SEE-FD Framework.
    NOTE: Make sure you do not have a policy applied to the computer that installs SEE-FD, or the software will reinstall itself.