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Managed clients display a warning - Auto-Protect for Internet email, Microsoft Outlook, or Lotus Notes is turned off, even though disabled in the Management Console's AntiVirus Policy.

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Article ID: 151372

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Updated On:

Products

Endpoint Protection

Issue/Introduction

In my AntiVirus policy, I've disabled Internet email Auto-Protect, Microsoft Outlook Auto-Protect, and/or Lotus Notes Auto-Protect.

Managed clients display a warning that Auto-Protect is not enabled for these applications.

The clients are under Server Control.

Resolution

Go to the AntiVirus policy for the areas in question:
  • Internet email Auto-Protect
  • Microsoft Outlook Auto-Protect
  • Lotus Notes Auto-Protect

Check if the policy is enabled and if the 'Lock' icon to lock the selection is set