How to show or hide the system tray icon on Endpoint Protection clients

Products

• Endpoint Protection

Issue/Introduction

Note: This article is no longer being updated. The following article replaces it. Update your links or bookmarks to:
Hiding and displaying the notification area icon on the Symantec Endpoint Protection client

---

You wish to change whether the Symantec Endpoint Protection (SEP) client icon is shown or hidden in the Windows system tray.

Resolution

To show or hide the system tray icon on SEP client machines:

1. Open the Symantec Endpoint Protection Manager console
2. Select the Clients view.
3. Select the group for which you would like to hide (or display) the shield icon.
4. Select the Policies tab.
5. Expand Location-specific Settings and select Tasks > Edit settings for Client User Interface Control Settings.
6. Click the Customize button for Server control.
7. Under the General section, disable or enable the Display the notification area icon option and then click OK.
   
   Note: If your Client User Interface Control Settings are set for Mixed Control (step 6 above), you must enable the Server option for the Client User Interface Settings after following the steps above.