How to manually stop and start the Symantec Endpoint Protection service

Products

• Endpoint Protection

Issue/Introduction

How can I manually stop and start the Symantec Endpoint Protection when those options are greyed out and not available on the local client through the Windows service manager.

Resolution

To stop the Symantec Endpoint Protection service manually from the Windows follow the below steps:

1. Click Start
2. Click Run
3. Type smc -stop

     Note: The Symantec Endpoint Protection (SEP) GUI interface should be closed before stopping the Symantec Endpoint Protection service.

To start the Symantec Endpoint Protection service manually from the Windows follow the below steps:

1. Click Start
2. Click Run
3. Type smc -start

Note: These commands can also be run from the command prompt or Powershell if you path to the installation directory on the client.
          The default installation directory smc is  located at " C:\Program Files\Symantec\Symantec Endpoint Protection ".