Mobile Device Management (MDM) based distribution of the CA Service Management Mobile app.
search cancel

Mobile Device Management (MDM) based distribution of the CA Service Management Mobile app.

book

Article ID: 15129

calendar_today

Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service CA Service Desk Manager CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



Is it possible for CA to provide the Service Management iOS mobile app files in order to download the file using a corporate Mobile Device Management (MDM)?

Environment

Release: SDMU0M99000-14.1-Service Desk Manager-Full License
Component:

Resolution

CA Support cannot provide the Service Management iOS mobile app files to any customers, the mobile app needs to be downloaded directly from the Apple store.

Powered by Wolken Software