How to restart the Endpoint Protection Linux daemons
Article ID: 151271
Updated On:
Products
Issue/Introduction
You need to stop or start Symantec Endpoint Protection (SEP) Linux daemons as part of a troubleshooting process.
Environment
SEP for Linux
Resolution
SEP for Linux 14.3 MP1 (14.3.1169.0100) and below
There are three SEP daemons: smcd, rtvscand, symcfgd. To stop/start these daemons, do the following:
NOTE: You will need to have root access through su or sudo in order to start or stop these daemons.
- Run the following command line (stopping symcfgd will also stop other Symantec daemons):
/etc/init.d/symcfgd stop
- Restart the daemons:
/etc/init.d/symcfgd start
/etc/init.d/rtvscand start
/etc/init.d/smcd start
The daemon symcfgd must be started before rtvscand will start.
SEP for Linux 14.3 RU1 (14.3.436.1000) and above
There are four SEP daemons: cafagent, sisamdagent, sisidsagent, sisipsagent. To stop/start these daemons, do the following:
NOTE: You will need to have root access through su or sudo in order to start or stop these daemons.
Run the following script to restart all the daemons:
/usr/lib/symantec/start.sh
If you want to stop all the daemons, run the following script:
/usr/lib/symantec/stop.sh
Additional Information
Note that Linux commands are case sensitive.
Additional information is available in the SEP for Linux Client Guide(s): Symantec Endpoint Protection Documentation
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