How to uninstall and reinstall LiveUpdate

Products

• Mail Security for Microsoft Exchange

Issue/Introduction

You need to uninstall and reinstall Symantec LiveUpdate.
 

Cause

Missing or corrupt LiveUpdate

Resolution

Use Add or Remove Programs in the Control Panel to uninstall LiveUpdate. Download and run the LiveUpdate installer to install LiveUpdate again.


To uninstall and reinstall LiveUpdate

1. Click Start  > Control Panel.
2. Double-click Programs and Features.
3. Click LiveUpdate 3.x (Symantec Corporation) and click Uninstall/Change.
4. Follow the on-screen instructions to uninstall LiveUpdate.
5. In Windows Explorer, delete the following folders if they are present:
   C:\ProgramData\Symantec\LiveUpdate
   C:\Program Files (x86)\Symantec\LiveUpdate
6. Download and run the LiveUpdate installer attached to this document

NOTE: If Symantec Mail Security for Microsoft Exchange is installed, be sure to register it with LiveUpdate as per http://www.symantec.com/docs/TECH81935