Return Codes for Java LiveUpdate

Products

• Endpoint Protection

Issue/Introduction

Information is needed on the return codes seen in the Java LiveUpdate (JLU) logs for Symantec Endpoint Protection for Macintosh (SEP for Mac), Symantec AntiVirus for Linux (SAVFL) or other products that use JLU.

 

Resolution

Technical Information
Below are the return codes you may see in a liveupdt.log from Java LiveUpdate. Any Result Code in BOLD print will only been seen in JLU 3.x, the others may be seen in previous versions.

Result Code	Description
0	Java LiveUpdate ran successfully
-1 or Unknown Error Code	Java LiveUpdate failed to run successfully.
-2001	Java LiveUpdate could not connect and download the catalog file from any server.
100	Java LiveUpdate ran successfully. One of the installed updates requires a reboot to complete.
232	Security files missing from the catalog file, so Java LiveUpdate could not validate the file.
233	Java LiveUpdate encountered a security related error.
234	The catalog file failed verification.
235	The catalog file failed verification.
236	The catalog file has expired. Running Java LiveUpdate again should correct this problem.
237	Java LiveUpdate could not load the system certificates, so it could not verify the catalog file.
242	The user aborted Java LiveUpdate.
243	Java LiveUpdate was already running on the machine when this session started
244	Java LiveUpdate could not find the Unix utilities it needs to validate the permissions on its files.
245	A package retrieved from the LiveUpdate server exceeded the maximum allowed size.
246	A package did not qualify for download due to lack of free space with respect to maximum cache limit set.
247	A package did not qualify for download as the corresponding precondition for that package could not be satisfied in this client.
248	CommandServer failed to authenticate user.
-2002	Java LiveUpdate was unable to process the catalog file.
-4001	Java LiveUpdate failed to update its Product Inventory due to invalid data from the calling application.
-4002	Java LiveUpdate failed to update its Product Inventory due to invalid data from the calling application.
-4003	Java LiveUpdate failed to update its Product Inventory due to invalid data from the calling application.
4000	Java LiveUpdate successfully updated its Product Inventory.