DoSelect return only 250 records, How to increase the Limit.

Products

• SUPPORT AUTOMATION- SERVER
• CA Service Desk Manager - Unified Self Service
• KNOWLEDGE TOOLS
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

DoSelect WebService Method  return 250 records . How to increase the limit?

Environment

CA Service Desk Manager 12.9 CA Service Desk Manager 14.1CA Service Desk Manager 17.0

Resolution

Step 1 :  Edit NX.ENV ( Location: C:\Program Files (x86)\CA\Service Desk Manager)

Step 2 :  Add  @NX_API_MAX_FETCH =1000.

Step 3 :  Save the file , Recycle CA service desk services.

Note: DoQuery has no such restriction.It could be used as alter