DoSelect return only 250 records, How to increase the Limit.

Article Id: 15112

Status: Published

Updated On: 14-02-2018 07:49

Legacy Id: TEC1005325

Products:

SUPPORT AUTOMATION- SERVER , CA Service Desk Manager - Unified Self Service , KNOWLEDGE TOOLS , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

DoSelect WebService Method return 250 records . How to increase the limit?

Environment:

CA Service Desk Manager 12.9 CA Service Desk Manager 14.1CA Service Desk Manager 17.0

Resolution:

Step 1 : Edit NX.ENV ( Location: C:\Program Files (x86)\CA\Service Desk Manager)

Step 2 : Add @NX_API_MAX_FETCH =1000.

Step 3 : Save the file , Recycle CA service desk services.

Note: DoQuery has no such restriction.It could be used as alter