Altiris Client Task Scheduling agent is visible under RAAD
Article ID: 151009
Updated On:
Products
Issue/Introduction
What is the "Altiris Client Task Scheduling" agent? This agent only shows installed via RAAD (Remote Symantec Management Agent Diagnostics) and not on the actual Symantec Management Agent (SMA) GUI or anywhere in the SMP Console.
Environment
ITMS 8.x
Resolution
This is a defect in the RAAD tool.
The Client Task Scheduling agent is part of Client Task Agent.dll and it is always installed as part of core agent. It handles internally task scheduling. There is a “Hidden” regkey under HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Altiris Agent\Plugin Objects\Agents\CTSchedulingAgent that configures if a plugin should be shown in SMA GUI. You can change the value to zero and see the plugin in SMA UI. You will notice that the plugin path is the same path and dll name as Client Task Agent.
The SMA GUI respects that setting while RAAD does not.
So, there is no functional issue if RAAD shows it since the actual SMA does not, and it can safely be ignored.
Additional Information
Feedback
