Can you set a recurring schedule start/end date on a CA Service Desk Manager Change Order?

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Article ID: 15099

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Updated On:

Products

SUPPORT AUTOMATION- SERVER CA Service Desk Manager - Unified Self Service KNOWLEDGE TOOLS CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction



Is it possible to set a recurring schedule start/end date on a CA Service Desk Change Order? For example set the schedule start date for every Wednesday at 09:00AM?

Environment

CA Service Desk Manager r 12.9, r14.1, r17

Resolution

It is not currently possible to set recurring schedule start/end date on a CA Service Desk Change Order.