Can you set a recurring schedule start/end date on a CA Service Desk Manager Change Order?
Article ID: 15099
Updated On:
Products
SUPPORT AUTOMATION- SERVER
CA Service Desk Manager - Unified Self Service
KNOWLEDGE TOOLS
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Is it possible to set a recurring schedule start/end date on a CA Service Desk Change Order? For example set the schedule start date for every Wednesday at 09:00AM?
Environment
CA Service Desk Manager r 12.9, r14.1, r17
Resolution
It is not currently possible to set recurring schedule start/end date on a CA Service Desk Change Order.
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