Part of the healthy Sym Agent criteria is a "Network Connectivity" section, as highlighted below. It says “The Agent is healthy if the last connection test was successful within X day”
What is the actual test that is run to determine this?
ITMS 8.x
This is calculated based on information in the "Inv_AeX_AC_Client_Status" table.
The last agent communication time is the latest events from these three:
The TickTime is based on the Sym Agent connections to the Notification Server by default and is performed every 30 minutes.