Automatically restart VIP Enterprise Gateway Services in Linux

Products

• VIP Service

Issue/Introduction

You can set a crontab to automatically restart VIP Enterprise Gateway services running on Linux machines. The crontab periodically checks the status of your VIP Enterprise Gateway services. If a service is not running, the crontab calls the existing .rc scripts to restart it.

If you stop your VIP Enterprise Gateway machine, the crontab continues to check and restart services after you restart your machine.

Environment

VIP Enterprise Gateway

Resolution

To set a cron job to restart services in VIP Enterprise Gateway:

1. As the Linux user that originally installed VIP Enterprise Gateway, log into the VIP Enterprise Gateway machine.
2. Enter the following line at a command prompt to create a crontab file:
   crontab -e
3. Create schedules to check and restart services for all of your VIP Enterprise Gateway services. Use a separate schedule for each service. Each schedule should be a single line with the following format:
   <Day of week (0-7)> <Month (1 - 12)> <Day of month (1 - 31)> <Hour (0 - 23)> <Min (0 - 59)> <path to .rc script>/<.rc script> start

The following table lists the VIP Enterprise Gateway services and the appropriate .rc script to use to restart each service. The table also lists the location of the .rc script, relative to the default installation directory (/opt/Symantec/VIP_Enterprise_Gateway).

Service	Path	Script
VIP Enterprise Gateway console	<install_dir>/server/bin/	vipegconsole.rc
Validation servers	<install_dir>/Validation/servers/ULO/logs/	<Validation_server_name>.rc Use the name of your Validation server. For example, if your Validation server is named ULO, use ULO.rc.
Self Service Portal IdP	<install_dir>/IDP/services/VIPMGR/logs/	SSP.rc
VIP Manager IdP	<install_dir>/IDP/services/SSP/logs/	VIPMGR.rc
LDAP Synchronization	<install_dir>/LdapSync/services/ldapSync/logs/	ldapService.rc

Attached is a file with sample crontab code that checks all VIP Enterprise Gateway services every 30 minutes, and restarts any services that are not running. This example crontab code makes the following assumptions:

Note: When creating your crontab, use the correct values for your installation. The attached sample Crontab scripts runs every 30 minutes throughout the year and will restart the services if they are down.

• You have installed VIP Enterprise Gateway in the default installation directory (/opt/Symantec/VIP_Enterprise_Gateway).
• Your Validation server is named ULO.