A New Entitlement Management Capability within MySymantec

Products

• Symantec Products

Issue/Introduction

 

Resolution

Symantec is excited to announce the launch of the new Entitlement Management capability located in the 'My Products' tab within MySymantec.

It shows customers what they own and provides access to their software and licence keys without having to register any serial numbers.

It's called the Account Based Entitlement View ( ABEV for short) because it lists entitlements under the account that they were purchased.

Resellers & Partners can now find all entitlements that they have transacted for their customers as well as view their expiry dates enabling more on-time renewals.

Customers can quickly locate their software and license keys making it easier to install and deploy their Symantec products.

This short video describes this new capability:

Video Overview

 

We are making this new feature available to customer in waves. If you have been selected then the next time you access MySymantec, you will see the new view which we hope you enjoy and find useful.

Key Benefits

• Ease of use - you can now view all your purchases across all your accounts in one place
• Reduction of non-compliance - you can quickly see all purchases that have expired and those that are ready to renew
• Additional security - your site administrators can ensure that only the right people have access to the appropriate accounts and entitlements
• Time savings - a simple, intuitive user experience that allows you to see what you have bought, provides access to your software and licence keys and lets you manage your contacts and cases

For more information, visit https://support.symantec.com/en_US/quick-links/online-portal-resources.html#opr_video