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How to delete unused Software Delivery Packages and clean-up disk space on our Package Servers.

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Article ID: 150830

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Updated On:

Products

IT Management Suite Client Management Suite

Issue/Introduction

How to delete unused Software Delivery Packages and clean-up disk space on our Package Servers.

Environment

 Software Management Solution 8.x

Resolution

Following are the steps to delete unused Software Delivery Packages on the SMP (Symantec Management Platform) Server, Site/Package Servers and End-point Clients:

  1. End-point Clients Clean-up: In each of the Managed Software Delivery Policy, Package Delivery and Quick Delivery Task ensure to do the following:
    1. Open the desired Managed Software Delivery Policy / Package Delivery / Quick Delivery Task which needs to be deleted, click on ‘Advanced options’ and under ‘Delete package from client computer’  click on the check-box of ‘If unused for’ and select the anticipated duration when the package needs to be deleted from client.
  2. Open SMP console and ensure that there are no associated Managed Software Delivery Policies or tasks or jobs for those Software Delivery Packages available.
    1. Locate the Managed Software Delivery Policies under Manage > Policies > Software > Managed Software Delivery {Corresponding Managed Software Delivery Policies}.
    2. Locate the Jobs and Package Quick Delivery Tasks under Manage > Jobs and Tasks > System Jobs and Tasks > Software > Package Delivery.
    3. Locate the Quick Delivery Tasks under Manage > Jobs and Tasks > System Jobs and Tasks > Software > Quick Delivery.
      1. Note - If you do not delete the Managed Software Delivery policy / Package Delivery / Quick Delivery Task, the clean up process will not work.
  3. In the SMP console, delete the required Software Delivery Packages from 'Manage > All Resources > Package > Software Package'.
  4. Site/Package Server Clean-up: Allow for the NS.Package Refresh, NS.Package Distribution Point Update Schedule and NS.Package Server Status Event Capture Item tasks to run on the SMP Server (generally scheduled through the night), for those processes will clear the Software Delivery Package codebases from the SMP in the SQL database and the Site/Package Servers will clean-up any packages when synchronized with the SMP Server.
    1. Note: The NS.Package Refresh, NS.Package Distribution Point Update Schedule and NS.Package Server Status Event Capture Item’ tasks can be manually executed from the SMP Server:
      1. Server 2008: Server Manager > Configuration > Task Scheduler > Task Scheduler Library.
      2. Server 2012: Server Manager > Tools > Task Scheduler > Task Scheduler Library.
    2. Advisory: The synchronization between the SMP Server and Site/Package Servers should clear the unused Software Delivery Packages; however, the Site Server package clean-up schedule may hold packages for that duration.
      1. Configuration on the Console > Settings > All Settings > Notification Server > Site Server Settings > Package Service > Package Service Settings; Delete package files if they are unused for 'SET OPTION' dropdown.

 

Also, see: 

What does the “Delete Package files if unused on the Package Server” setting do?
FAQ on Package Servers - section 2.3 - Deletion of Unused Packages

Additional Information

How to clean up unused Patch Packages off the Notification Server and Package Servers
Simplified Steps to Clean up Unused Software Update (Patch) Packages off the Notification and Package Servers