When an existing secondary server is no longer used and needs to be disconnected from the current configuration, you need to inactivate it in an appropriate steps in order to avoid an error. This document explains how to remove it in r14.1 and r17.0.
How do I delete an unnecessary secondary server from the current Service Desk Manager r14.1 configuration?
In order to delete a secondary server from a primary server, you need to follow the steps as shown below.
- If you would like Service Desk Manager (SDM) to run with a default configuration setting, i.e. primary server only, follow the below steps.
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- If you would like to delete one or some of the secondary server(s) from the current configuration setting, follow the below steps.
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