How to request and download a VIP Certificate

Products

• VIP Service

Issue/Introduction

 Steps to generate Symantec VIP certificate 

Resolution

A VIP Certificate is required to secure a connection to the VIP Service from the VIP Enterprise Gateway or any other application using the VIP Service. In order to obtain a VIP Certificate, follow these instructions.

1. Log into VIP Manager by going to https://manager.vip.symantec.com/.
2. Under the Account tab, select Manage VIP Certificates.
3. Click on Request a Certificate.
4. Enter a name for the certificate that will help you identify where it will be used, then click Submit Request.
5. Select the PKCS#12 format for the certificate, provide a password, then click Download Certificate.
6. Once a certificate has been downloaded, begin using it with your application.
7. For Enterprise Gateway use, log into the Configuration Console, then click Settings > VIP Certificates > Add VIP Certificate.
8. Browse to the .P12 file, enter the password created while generating the certificate in VIP Manager, give the file an alias, and click Submit. Activate the new cert by clicking 'Use this key'. 

Expiration notifications will continue to be sent until the certificate expires or is manually revoked. 

The cert serial number along with the VIP Organization and Organization Unit of the source VIP account can be seen in the certificate attributes by clicking the certificate name in VIP Manager and/or the certificate Alias in the VIP Enterprise Gateway. For security, the VIP JHash is not added as a cert attribute. 

If any clarifications are needed please reach out to the Support team.