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New fixes and component versions in Symantec Endpoint Protection 12.1.6 MP9

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Article ID: 150731

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Updated On:

Products

Endpoint Protection

Issue/Introduction

 

Resolution

This document lists the new fixes and component versions in Symantec Endpoint Protection (SEP) 12.1 Release Update 6 Maintenance Pack 9 (12.1.6 MP9). This information supplements the information found in the Release Notes.


New fixes

SEP for Mac makes numerous and excessive requests to stats.qalabs.symantec.com

Fix ID: 4004929

Symptom: The Symantec Endpoint Protection client for Mac generates excessive requests to stats.qalabs.symantec.com. You want to prevent or curtail these requests, if possible.

Solution: Removed some ping requests that were no longer needed, and cleaned up code for dependencies.

 

ADC causing up to a 30-second delay with a specific Outlook add-in

Fix ID: 4117668

Symptom: Application and Device Control (ADC) is causing a delay of up to a 30 seconds when a specific PhishAlarm Outlook plug-in is installed. ADC may also cause a hang in this scenario.

Solution: Updated the code to improve response time.

 

Juniper VPN adapter is not recognized by Location Awareness

Fix ID:  4118217

Symptom: If a system connects through Juniper VPN, Location Awareness does not recognize it and location switching does not happen.

Solution: Added an extra registry check to detect connections that use Juniper VPN.

 

ccSvcHst crashes when connected to VPN

Fix ID: 4095975

Symptom: The service ccSvcHst service crashes when you connect remotely through a VPN.

Solution: Corrected an issue where a memory exception was not being handled with ccSvcHst.

 

Syslog entries are only timestamped in local time

Fix ID: 4111540

Symptom: When you enable external logging in Symantec Endpoint Protection Manager, you notice that the time listed for some log entries only display the local time and not GMT/UTC.

Solution: Modified external logging to show Syslog entries in either local or GMT through the setting scm.ext.logging.utc.enabled in conf.properties.

 

Smc.exe fails to start with error: Failed to read key from ccSettings

Fix ID: 4117429

Symptom: Smc.exe does not start and complains there is a ccSetting issue when reading a key.

Solution: Updated the logic in the ccSettings restore code to prevent this error.

 

Scan stops while scanning a Softgrid file

Fix ID: 4117658

Symptom: When you scan a file with Softgrid installed, the scan never finishes. You are unable to close the scan window.

Solution: Update to the Decomposer engine allows these scans to finish.

 

Policy Update causing disconnection for Skype

Fix ID: 4117667

Symptom: Skype for Business randomly drops connections when Symantec Endpoint Protection applies a new policy.

Solution: The Symantec Endpoint Protection client no longer temporarily disconnects the network during a Symantec Endpoint Protection policy update on computers that run both DHCP and Peer-to-Peer authentication.

 

Crash on RHEL 7.2 on Symantec Endpoint Protection for Linux

Fix ID: 4117674

Symptom: With the Symantec Endpoint Protection for Linux client installed on Red Hat Enterprise Linux (RHEL) 7.2, the entire system becomes unresponsive and requires a hard restart to recover.

Solution: Adjusted a critical process to not stop servicing requests when the Syslog daemon is busy.

 

SEP for Linux smcd process fails to stop

Fix ID: 4125106

Symptom: In very rare circumstances, smcd can hang the heartbeat thread, leading to no heartbeats and the inability of smcd to shutdown correctly.

Solution: Resolved this uncommon cause of smcd hanging.

 

Windows 10 does not reboot after language packs are installed

Fix ID: 4128639

Symptom: Windows 10 does not boot with Symantec Endpoint Protection and language packs installed.

Solution: Fixed a compatibility issue between fontdrvhost.exe and sysfer.dll.

 

Firewall status inaccurate after a firewall policy is withdrawn in Symantec Endpoint Protection Manager

Fix ID: 4117663

Symptom: When the Symantec Endpoint Protection Manager firewall policy is withdrawn, the managed Windows 10 client shows the status of Firewall as: "Windows Firewall and Symantec Endpoint Protection are both turned off."

Solution: Corrected the logic in the client UI to show the correct firewall status.

 

SEP for Linux does not compile on SLES 11 SP3 build

Fix ID: 4117666

Symptom: During installation of Symantec Endpoint Protection client for Linux, AutoProtect fails to compile or load. The installation either logs a message indicating it was unable to find syscall table, or crashes the computer with a page-fault. This issue happens on SUSE Linux Enterprise Server (SLES) 11 SP33.0.101-0.47

Solution: Increase the ability of AutoProtect to load when other third-party modules have loaded, such as secfs2, Tripwire, and so on.

 

Bug Check 19 in Sysplant.sys during initial system load

Fix ID: 4117671

Symptom: A blue-screen crash occurs during startup with Bug Check 19, implicating Sysplant.sys.

Solution: Corrected the handling of a null pointer.

 

Component versions

The build number for this release is 12.1.7369.6900. Red text indicates components that have updated for this release.

Component

Version

AV Engine

20151.1.4.18

Auto-Protect

14.6.7.19

BASH Defs

11.1.1.6

BASH Framework

8.0.0.137

CC

12.12.4.12

CIDS Defs

15.2.4.5

CIDS Framework

12.4.0.11

ConMan

2.1.4.4

D2D

1.2.0.3

D2D_13

1.3.0.3

D2D_Teefer

1.4.0.18

DecABI

2.3.5.10

DefUtils

4.8.1.4

DuLuCallback

1.5.1.5

ECOM

151.1.3.21

ERASER

117.2.0.45

IRON

4.0.7.13

LiveUpdate

2.3.2.7

MicroDefs

3.8.1.1

SIS

91.12.290.5000

SymDS

6.2.0.17

SymEFA

6.3.0.15

SymELAM

1.0.3.17

SymEvent

12.9.6.28/12.9.6.37

SymNetDrv

14.0.5.2

SymVT

7.1.1.22

WLU (Symantec Endpoint Protection Manager)

3.3.200.50