How to create bulk users in catalog application

Products

• CA Service Catalog
• CA Service Management - Asset Portfolio Management
• CA Service Management - Service Desk Manager

Issue/Introduction

How can we create bulk contacts in catalog application

Environment

Release: CASVCT99000-14.1-Service Catalog
Component:

Resolution

This can be achieved using the 'UserService' web service provided by catalog

Run the "createUser" method for contacts creation in Catalog. You may have to loop the web services method multiple times for each contact to be created.

Below is the sample envelope for single user creation using web services

 

<soapenv:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://services.soap.usm.ca.com" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/">

   <soapenv:Header/>

   <soapenv:Body>

      <ser:createUser soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">

         <sessionID xsi:type="xsd:string">SESSIONID</sessionID>

         <userObj xsi:type="urn:User" xmlns:urn="urn:usmUserService">

            <userID xsi:type="xsd:string">USERID</userID>

            <firstName xsi:type="xsd:string">FIRSTNAME</firstName>

      <lastName xsi:type="xsd:string">LASTNAME</lastName>

         </userObj>

      </ser:createUser>

   </soapenv:Body>

</soapenv:Envelope>

Additional Information

The information in this article has been included in our product documentation. You can find further details here:

https://docops.ca.com/ca-service-management/14-1/en/building/building-ca-service-catalog/guidelines-for-modifying-catalog-content/frequently-asked-questions