SSL offloading is not supported by ITMS
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SSL offloading is not supported by ITMS

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Article ID: 150683

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Updated On: 05-15-2025

Products

IT Management Suite

Issue/Introduction

Does ITMS work with SSL Offloading? For instance, a requested setup is: 

  • Setup HTTPS on the Citrix Netscaler but it talks to the SMP via HTTP

  • Client –(HTTPS) -->Citrix--(HTTP) -->SMP

NOTES:

  • This feature is more usable for real high-end traditional web servers hosted for big loads.
  • SSL offloading is the process of removing the SSL-based encryption from incoming traffic to relieve a web server of the processing burden of decrypting and/or encrypting traffic sent via SSL. The processing is offloaded to a separate device designed specifically for SSL acceleration or SSL termination.
  • SSL termination is particularly useful when used with clusters of SSL VPNs because it greatly increases the number of connections a cluster can handle.

Environment

ITMS 8.x

Resolution

SSL offloading is not officially supported for use in ITMS as it hasn't been tested with Citrix or with other devices such as F5.