Steps to remove or Disable the LDAP Sync Configuration from the Symantec VIP Enterprise Gateway
If LDAP Sync was previously enabled, the settings are saved when set back to disabled. To remove the configuration completely to prevent an unintentional activity manually remove the configuration. This cannot be done from the Enterprise Gateway console.
To disable LDAP Sync from being enabled from the VIP EG Console:
To remove the current configuration from the VIP EG Console:
C:\Program Files (x86)\Symantec\VIP_Enterprise_Gateway\LdapSync\services\)
Upon logging back into the EG console the default activation options should appear under User Store > LDAP Directory Synchronization. Clicking YES and starting the LDAP Sync Service will create a fresh instance.