Symantec has implemented a change to the hard drive for products using the S200 and S400-based platform. Our vendor has indicated the Seagate 500GB SATA HDD ST9500620NS is moving to EOL status. Symantec is transitioning in a replacement 1TB HDD, Model # ST1000NX0353 to replace the EOL drive.
Affected Products
SKU/Model Number | Description |
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PS-S200-xxx | All PS-S200 models including Production, NFR, TAB, CS, SU & RMA units |
PS-S400-xxx | All PS-S400 models including, Production, NFR, TAB, CS, SU & RMA units |
PC-S200-xxx | All PC-S200 models including Production, NFR, TAB, CS, SU & RMA units |
SG-S200-xxx | All SG-S200 models including MACH5, Reverse Proxy and Proxy editions as well as NFR, TAB, CS, SU & RMA units |
ASG-S200-xxx | All ASG-S200-30 and ASG-S200-40 models as well as NFR, TAB, CS, SU & RMA units |
CAS-S200-xxx | All CAS-S200 models including Production, NFR, TAB, CS, SU & RMA units |
CAS-S400-xxx | All CAS-S400 models including Production, NFR, TAB, CS, SU & RMA units |
MAA-S400-xxx | All MAA-S400-10 including NFR, TAB, CS, SU & RMA unit |
Effective Dates for Change to Hardware & Software Versions
Branding Change | Description |
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Hardware Platforms | PCN notification date: June 30th, 2017
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Software Versions | Content Analysis and Malware Analysis product software is not affected by the HDD change. SGOS versions to support the 1TB HDD:
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Exceptions
Customer Actions
There is no impact on the usability of the product and your active support agreements.
Customers should not downgrade ProxySG or ASG systems that are configured with the 1 TB HDD.
For more information, please contact Symantec Support.