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License Count or Service End Date is incorrect in VIP Manager

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Article ID: 150635

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Updated On:

Products

VIP Service

Issue/Introduction

 License Count of Service Dates are incorrect within the VIP Manager.

Resolution

If the license count (Users Purchased) information or Service End Date reported by VIP Manager under the Account tab is incorrect, please contact sales or your account representative. 

All account update inquiries should be handled through the Broadcom Global Customer Assistance (GCA) team. To open a ticket with the GCA team, please follow the instructions in this KB article:  https://knowledge.broadcom.com/external/article/145364/how-to-raise-product-license-request-and.html