Does Service Desk Manager use Apache Struts?

Article Id: 15058

Status: Published

Updated On: 28-08-2018 12:27

Legacy Id: TEC1252942

Products:

SUPPORT AUTOMATION- SERVER , CA Service Desk Manager - Unified Self Service , KNOWLEDGE TOOLS , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager

Issue/Introduction:

Use of Apache Struts in SDM?

Does Service Desk manager use Apache Struts in any of its components, such as xflow, uss, knowledge?

Environment:

CA Service Desk 14.1
CA Service Desk 17.1

Resolution:

No, SDM does not use Apache Struts at all. This is true for all the components of SDM.