SUPPORT AUTOMATION- SERVERCA Service Desk Manager - Unified Self ServiceCA Service Desk ManagerCA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
Use of Apache Struts in SDM?
Does Service Desk manager use Apache Struts in any of its components, such as xflow, uss, knowledge?
Environment
CA Service Desk 14.1 CA Service Desk 17.1
Resolution
No, SDM does not use Apache Struts at all. This is true for all the components of SDM.