FEATURE REQUEST: Need the ability to be able to move a hard drive encrypted with Symantec Endpoint Encryption from one computer to another.

Products

• Endpoint Encryption

Issue/Introduction

 

Resolution

Customer request:
Need to be able to be put an internal drive, encrypted with SEE, into another machine and used, assuming authentication information for the disk is known.
We understand that there may be architectural/driver reasons why a SEE disk encryption disk wouldn’t be accessible as a USB drive.
We DO need the ability to swap internal drives into another machine, also as an internal drive.
This would be for cases where we need data recovery, migrating to new machine for broken hardware, or similar issues.
Please do not tell us this is not possible, as EnCase accomplishes it with our drivers.

 

A Feature Request has been submitted for the ability to move a disk encrypted with SEE from one computer to another..

Symantec Corporation is committed to product quality and satisfied customers. Technical Support filed a Feature Request to add the functionality listed above. This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product. 

There is no guaranteed date for this request from the Encryption Product Management team, or the Encryption Engineering team at this time. Please be sure to refer back to this article periodically as any changes to the status of the request will be reflected here. You can also subscribe to this article to receive notification when it is updated.

To have your organization added to the list of companies that desire this Feature Request, please contact technical support.