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FEATURE REQUEST: Support for Safenet eToken USB Smart Cards for Symantec Endpoint Encryption 11

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Article ID: 150462

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

 

Resolution

Currently, attempting to register a Safenet USB Smart Card to a user in Symantec Endpoint Encryption 11 is not possible due to the card not being recognized.

A Feature Request has been submitted to add support for Safenet USB Smart Cards as a token login device for the Preboot Authentication screen.

Symantec Corporation is committed to product quality and satisfied customers. Technical Support filed a Feature Request to add the functionality listed above. This Feature Request is currently being considered by Symantec Corporation to be addressed in a forthcoming version of the product.  

There is no guaranteed date for this request from the Encryption Product Management team, or the Encryption Engineering team at this time. Please be sure to refer back to this article periodically as any changes to the status of the request will be reflected here. You can also subscribe to this article to receive notification when it is updated. 

To have your organization added to the list of companies that desire this Feature Request, please contact technical support.

Devices Requested:

Safenet eToken Pro 72k
Safenet eToken 5100
Safenet eToken 5110