Using task to enable Symantec Management Agent trace level logging on a remote machine

Products

• IT Management Suite

Issue/Introduction

 How can use a client task server job to enable trace-level logging on a remote computer?

Environment

ITMS 8.x

Cause

N/A

Resolution

At times it may be required to use a task to enable trace-level logging on a remote machine.  This may be used during a job right after a new image is deployed or during a remote troubleshooting session.  Note that this solution can be used in WinPE automation environments as well.

Create a run script task with the following syntax:

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echo Windows Registry Editor Version 5.00 > log.reg

echo [HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Altiris Agent\Event Logging\LogFile] >> log.reg
echo "Severity"=dword:000000ff >> log.reg
echo "MaxFiles"=dword:00001388 >> log.reg
regedit /s log.reg

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Save the run script task and assign it to a machine or add it to a job as needed.

You can find further information on agent logging here:  Configuring logging on the Notification Server and an Altiris Agent computer

Additional Information

154621 "Enabling trace logging for Task management (task server) on a site server"

181029 "Altiris diagnostic agent tasks"