Support for IPv6 in IT Management Suite or Symantec Management Platform and solutions

Products

• IT Management Suite
• Client Management Suite

Issue/Introduction

Does the IT Management Suite or Symantec Management Platform support IPv6 implementations?  How about the Solutions?

Environment

ITMS 8.x

Resolution

In general, if you are planning to implement a pure IPv6 environment, currently pure IPv6 is not supported and majority of the functionality will require IPv4 to work.  In order to properly function as far as the majority of the Solutions and the SMP and its clients themselves will need to use IPv4 together with IPv6.

There are no plans to add pure IPv6 support in the near future. So at this point we will continue using a mix of IPv6 and IPv4.

ITMS 8.5 and later - Symantec Management Agent/SMP Server reports IPv6 info from clients, but still relies heavily on IPv4 for all the communications. Fully disabling IPv4 will certainly seize functionality of ITMS.

We are looking at providing a release in the future that add IPv6 support.  Check the Release Notes in future versions of 8.7 RU1 and later.  We will also update this KB as necessary following each release.