Application Triage Map Supportability Metrics

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Article ID: 15018

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

 This continues the knowledge docs on Application Triage Map, APM Team Center, and Assisted Triage Supportability Metrics.

 

 Top Five New APM Team Center (ATC) Supportability Metrics to use for Investigation. TEC1472344
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1472344.html

 Top Five Assisted Triage Event Generation Supportability Metrics. TEC1638841
http://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.tec1638841.html

What are the key metrics for the Status Engine to help determine and resolve problems?  TEC1774684

https://www.ca.com/us/services-support/ca-support/ca-support-online/knowledge-base-articles.TEC1774684.html



I see five metrics. What do they mean? 

<Please see attached file for image>

AppMapSupportMetricsFinal.jpg

 

Environment

APM 10.5 and later

Resolution

 

Here are some key metrics:

Workers

Enterprise Manager|ApplicationTriageMap:Number of Active Workers

  • Indicates how many threads are currently used from common thread pool of APM Team Center

 

 Enterprise Manager|ApplicationTriageMap:Number of Idle Workers

  • Indicates how many idle threads are available in common thread pool of APM Team Center

 

Calculators

The APM Team Center Summary View hides lower-level details about Business Transaction Components (BTCs) and Frontends

 

Enterprise Manager|ApplicationTriageMap: Number of BTC Alerts Run in Summary Engine Calculators

  • Indicates if there are any alerts from Business Transaction Component being generated in the Summary View

 

Enterprise Manager|ApplicationTriageMap:Number of Backend Calls Run in Summary Engine Collectors

  • Indicates the Activity of Back End Calls used to create the Summary View.

 

Enterprise Manager|ApplicationTriageMap:Number of Frontend Alerts Run in Summary Engine Collectors

·        Indicates if there are any alerts from the Frontends being generated in the Summary View

 

Attachments

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